In the app
Open the restaurant, tap Account, sign in, then choose Delete my account and type DELETE.
On a restaurant's ordering site
Sign in, open My orders, choose Delete my account and type DELETE.
By email
If you can't sign in, email [email protected] from the email address on the account, or tell us its phone number. We delete it within 30 days.
What is deleted, and what is kept
- Deleted at once: your name, email, phone number, saved addresses, favourites and loyalty points, at every restaurant where you use the account. You are signed out everywhere.
- Kept: restaurants' records of your past orders (items, amounts, dates), without your contact details or address, for as long as tax law requires them to keep sales records.
You can only delete an account once its open orders are finished. Accounts of restaurant staff are closed by the restaurant's owner.