Customer app for iPhone and Android
Your menu in your customers' pockets.
Customers who order often want an app. Your restaurant is listed in the Ordrova app as part of your plan (on Google Play now, coming soon to the App Store), and with the branded app add-on you get an app of your own, with your name, icon and colours, published in the App Store and Google Play. Both use the same menu, prices and branch hours as your website.
Everything your website does
Menu with options, delivery, pickup or dine-in, ASAP or scheduled, cash on delivery or online payment, promo codes and loyalty points.
Order notifications
Customers get a notification on their phone as the order is accepted, ready and on its way.
Your brand on their home screen
With the branded app, your own name, icon and colours, in the stores under your restaurant's name.
What's included
For your customers
- Find your restaurant, choose delivery, pickup or car-hop and their area, and browse the menu with your offer banners, category pictures and search, laid out like your website
- Sold-out items hidden or marked, as on your website
- Sign in with a code by email, or by phone where you have set up WhatsApp or SMS; one account works at every restaurant
- Delivery, pickup or car-hop: they give their number plate and tap I'm here when they park
- Pay cash on delivery or online with your payment methods
- Wallet, loyalty points (as many as they want to use) and saved addresses at checkout
- Locate me saves the exact spot with each delivery address
- Order history and Order again
- Favourites: a heart on items and a list on their account
- Live tracking step by step, the rider's name and a call button, and a button to call the branch
- Delete their account from the app, as Apple and Google require
- A minute to check a new order: Looks good sends it, Modify puts it back in the cart
- Rate delivered orders with stars and a comment, from the order or the orders list
Two ways to be in the app
- Ordrova app: your restaurant is listed, included with online ordering (Google Play now, App Store coming soon)
- Branded app (add-on): your own app in both stores, built and kept up to date by Ordrova
- The branded app is published on your own Apple and Google developer accounts, as Apple requires; their yearly fees are paid to them
- No commission on orders from either app
- Menu, prices and hours always come from your back office: nothing to update twice
What does the branded app cost?
The branded app is an add-on to the Growth and Enterprise plans, priced per branch per month. See the pricing page for the current price. Being listed in the Ordrova app is included in those plans.
Whose name is on the branded app in the stores?
Yours. Apple requires a restaurant's own app to be published on the restaurant's own developer account, so you open an Apple Developer and a Google Play account (their fees are paid to Apple and Google) and add us to the team. We build the app with your name, icon and colours, and handle the store reviews and updates.
Do I have to update the app when my menu changes?
No. The app reads your menu, prices and hours live from your back office, like your website.
Works well with
- Online ordering websiteYour own branded ordering site: menu, options, delivery or pickup, scheduled orders and secure checkout.
- Discounts and promo codesPromo codes with rules, loyalty points, offer banners and popups on your website, time-limited item discounts, and manager-approved discounts at the till.
- Online paymentsJazzCash, Easypaisa, PayFast, Safepay, Bank Alfalah and XPay at checkout, Stripe and PayPal for other currencies, with verified payments and refund tracking.
See Ordrova run your restaurant
A 30-minute walkthrough with your menu: counter, kitchen, online ordering and reports.